Privacy Policy
Last updated: 01/07/2026
Introduction
Professional Roofing And Home Improvements ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Postal address and postcode
- Details about your roofing project or enquiry
- Information about how you use our website (through cookies and analytics)
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Deliver the roofing services you have requested
- Communicate with you about your project
- Send you relevant marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Where processing is necessary to fulfil a contract with you
- Legitimate interests: Where we have a legitimate business interest in processing your data
- Consent: Where you have given explicit consent for specific purposes
- Legal obligation: Where we are required to process data by law
Data Sharing
We may share your information with:
- Service providers who help us deliver our services
- Analytics providers (such as Google Analytics)
- Legal and regulatory authorities where required by law
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Cookies
Our website uses cookies. For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Professional Roofing And Home Improvements
Lime Lane, Walsall, WS3 5AT
Email: royjamesdeadman@gmail.com
Phone: 01234 567 890
Complaints
If you are not satisfied with our response to your enquiry, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.